Overview of the Claims Process on EverAfter
When a loved one passes away, managing their affairs can be challenging. This page provides all the necessary information and steps for beneficiaries to make a claim and request access to a vault.
Step-by-Step Guide to Making a Claim
Gather Necessary Documentation:
Proof of Identity: A government-issued ID such as driver's license or passport
Death Certificate: An official copy of the deceased's death certificate
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Complete the Claim Form:
Personal Information: Include your name, contact details, and relationship to the deceased.
Deceased’s Information: Provide the name and details of the deceased, including their EverAfter account details if available.
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Submitting Your Claim:
Upload Documents: Attach the required documents as per the instructions on the claim form.
Submit Form: Ensure all information is accurate before submitting the form.
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What to Expect After Submitting a Claim
Review Process
Our team will review your submission to verify the details and documents provided. This process typically takes 2 business days.
Confirmation + Access
Once your claim is approved, beneficiaries will receive a confirmation text message and email with details on how to access their respective vaults.
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Frequently Asked Questions
How long does the claims process take?
What if I don’t have all the required documents?
Is there a fee for making a claim?
Is there a fee for receiving a vault?
EverAfter is the ultimate end-of-life planning app that helps you organize your assets, schedule messages, and plan your final celebration, ensuring peace of mind for you and your loved ones.
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