How EverAfter Verifies Death

At EverAfter, we understand the sensitive nature of our services and the critical importance of ensuring that vaults and messages are only released under the appropriate circumstances. Our approach to death verification is thorough, multi-faceted, and designed to prioritize accuracy while respecting the privacy and dignity of all parties involved.

Verification Methods

We employ a combination of techniques to verify the death of a user before releasing any stored vaults or messages. These methods include:

Activity Monitoring: Continuous monitoring of user activity within the app. Prolonged inactivity may trigger further investigation.
Engagement Tracking: Regular engagement checks via text, email, or other communication channels to confirm ongoing user interaction.
Claims from Family or Friends: We consider reports from verified family members or close friends regarding a user’s death, which are cross-checked with other data sources.
Employer Notifications: We also accept notifications from an employer, particularly when EverAfter is provided as part of an employee benefits package.
Government Databases: Cross-referencing with official government databases to confirm death certificates or other legal documentation.
Funeral Home Confirmations: Verification through funeral homes or mortuary services that have handled the arrangements.

Variation in Verification Processing

The extent and rigor of our verification processes may vary depending on the user's subscription level. Paid tiers may include more comprehensive checks such as additional cross-referencing with multiple sources or faster response times.

Legal Disclaimer

While EverAfter employs multiple verification methods to ensure accuracy, there are inherent limitations in any verification process.

Liability Limitations:
Early Release: In the unlikely event that a vault is released before a user’s death due to erroneous verification, EverAfter is not liable for any resulting damages.
Delayed Release: Similarly, if a vault is not released promptly due to a delay in the verification process, EverAfter is not liable for any loss or harm that may occur as a result.
No Guarantee: EverAfter cannot guarantee the exact timing or accuracy of the death verification process, and no guarantees are made regarding the timeliness or accuracy of vault deliveries. The service is provided "as-is," and users are advised to inform their beneficiaries about the presence of the vaults and the nature of this service.

By using EverAfter, you acknowledge and accept these terms, understanding that the processes we employ are designed to balance accuracy, security, and compassion, but are not infallible.

EverAfter App

Frequently Asked Questions

How does EverAfter verify that someone has passed away?
What happens if someone reports a death that hasn't occurred?
Will my vault be released immediately after my death?
Is the verification process different for free and paid users?
How do you protect my information during the verification process?

EverAfter is the ultimate end-of-life planning app that helps you organize your assets, schedule messages, and plan your final celebration, ensuring peace of mind for you and your loved ones.

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